Frequently Asked Questions
Everything you need to know about your Thank You Hashem experience.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached.
How should I care for my TYH apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, we ship our message of gratitude worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.
How can I check the status of my order?
You can track your order status by clicking the link in your confirmation email or by logging into your account on our website.